UK personal injury solicitor explains how to claim compensation from a restaurant if you have suffered injury as a result of an unexpected hard substance in food, such as a bone in a sausage
Restaurant injury victim question
I went to a local well known restaurant chain in London with my girlfriend and ordered bangers and mash. When the food arrived I bit into the sausage and something extremely hard collided with my teeth causing a cracking sound. I immediately felt extreme pain.
I spat out what seemed to be a bit of bone and I called a waitress over and asked to speak to the restaurant manager. The manager apologised and made an entry in the restaurant accident book. I retained the piece of bone. I called my dentist and was informed that two of my pre molar teeth were badly cracked and I required two crowns.
Am I entitled to claim compensation for my injuries?
Public Liability Solicitor Response
You are entitled to claim compensation for your injuries. Clearly when you purchase a bangers and mash you do not expect a piece of bone or other form of hard substance to be in the sausage. It is entirely foreseeable that you can suffer damage to your teeth from the bone.
You have indicated that you attended with your dentist and reported the matter immediately to the restaurant manager who made a record in the accident book and you have helpfully obtained the bone or / hard item which caused you injury.
This is valuable evidence to prove that the restaurant was at fault for your teeth damage.
I would suggest that you use a specialist personal injury solicitor to claim your compensation, which could be quite substantial given that your teeth required treatment and could well require further treatment in the future.
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