workplace accident compensation claim

Workplace Accident Compensation Claim: The Immediate Steps You Should Take Following An Accident At Work

Find out the practical steps you should take immediately following an injury at work to ensure you have as much evidence as possible to support your workplace accident compensation claim.

We discuss the importance you immediately seek the correct medical treatment for your injuries; you ensure employer makes an accurate record of your accident and teh records you should keep that will help support your financial losses.

When you suffer a workplace injury what essential steps should you take?

Should you suffer injury in a workplace accident there are some immediate steps you should take. These steps will not only ensure proper records are made by your employer as to how your how your accident happened, but also ensure your injuries are treated quickly and you keep records that may prove invaluable should you later make a claim for compensation.

How do you report your workplace accident correctly?

Immediately following your accident you should:

Notify your supervisor

The first person you will likely have contact with is your immediate supervisor. You should report the accident, including the details of how it happened.

Seek help from First Aid

You will no doubt need some immediate medical treatment, so ensure you report your injury to the workplace first aid representative.

Tell the Union representative

Should you be a member of a union – report your accident to your union representative.

Make sure an accurate workplace accident book entry is made

Ensure your accident details are entered into the workplace accident book. Only sign the entry if you agree with the description given.

What steps should you take to have your injury treated?

There are a number of paces that you should seek medical assistance from.

Medical attention from workplace surgery

As well as seeing first aid you should seek medical attention from your workplace surgery, if available.

Attend at hospital and your GP

It is essential that you attend at the hospital or your GP. This will not only ensure your injuries are treated quickly, but in addition that proper records of made close to the event of the extent of your injury.

Make sure you describe all of your injuries no matter how small they may seem – it is important you have a full record on your medical notes.

Medical Records Are Essential When Making A Claim
Should you decide to make a claim – you will have to prove the injuries you suffered.
Accurate detailed medical records close to the accident event will prove vital evidence.

What other information should you provide to your employer?

Following immediately reporting the accident at the time of the event – there are other steps that will help your employer investigate and ensure other workers are not injured in a similar manner.

All of this information and steps taken can prove vital evidence to support your claim.

Complete a workplace accident questionnaire

Should you have not already done so at the time of your accident – complete a workplace accident questionnaire as soon as you can.

The closer to your accident this is completed the more accurate your description is likely to be.

Remove the Danger For Other Workers
The sooner your employer is fully aware of the cause of teh accident – the the quicker your employer can act to remove the danger to other workers.

Assist your supervisor to investigate your accident

workplace injury claim
Supervisor Assisting In A Workplace Injury

You should do all you can to assist your supervisor in investigating your accident. This will allow a detailed report of your accident to be completed.

The More Details The Better
The more details you provide, the more accurate the report and which in turn will prove better for your compensation claim

Notify your employer for absence from work due to injury

Make sure you notify your employer of any absence due to your workplace accident.

Your employer must report your accident to the Health and Safety Executive if it results in you having sick leave for three days or more.

What records should you keep?

There are some records that only you can keep.

We recommend you keep these whether you have decide to make a claim for personal injury or not.

Should you later decide to claim – these records will be as accurate as possible and ensure you get the maximum compensation.

Should you decide not to claim – keeping them can be cathartic.

Diary of your physical and psychological symptoms

Keep a diary of all your physical symptoms – what they are and on what dates.

This is not just your primary symptoms (the direct body part injured) – but also secondary symptoms (those that may no be directly related to the injured area.

An example of secondary symptoms may be – headaches or tingling in the fingers when you have suffered a neck injury. These secondary symptoms will help you get a better diagnosis by the terating doctors and those instructed for your claim.

Another example of secondary symptoms may be pain from a compromised posture. For example – an injured right leg may lead to pain in the right leg – from the right leg having to take more weight when you are hobbling.

Let the doctors decide the meaning of your symptoms – you should merely be a true historian of what you experience.

Psychological Symptoms
Remember any psychological symptoms including shock, sleepless nights, unusual mood variations should also be recorded.
Some accidents can cause post traumatic stress – which in and of itself can attract a large amount of compensation.

Records of expenses and losses

Keep a record, as well as any receipts, for all the expenses you have as a result of the accident.

For example – lost income, prescription expenses, travel expenses to and from the hospital or your G.P, etc. These expenses can all form part of your workplace accident compensation claim.

Why is it important to report your accident to your employer?

Many workers feel awkward asking their employer to properly record and investigate their workplace accident. 

Fear of bad feelings

We often hear of the fear of bad feelings from an employer on return to work.

Although such concerns are understandable – you should not be worried.

In many ways you are helping your employer keep a proper record, as the law requires.

Help prevent further accidents

These are not only important steps for supporting a workplace accident compensation claim, but also to allow an employer to have full information to prevent a similar – perhaps far worse – accident from occurring.

Your employer will understand if you claim

Your Employer’s Insurance Will Meet Your Claim
Remember your employer’s insurance will pay for your compensation claim, so your employer will understand that it is your right to make a claim.


You have seen the important steps you should take immediately following a workplace accident to support your compensation claim – ensuring not only that your employer makes accurate records of your accident, but also you receive the best treatment for your injuries.

Workplace accident compensation next steps

Sometimes your employer may disagree with you as to how your workplace accident happened, so it is important you know what records you can rely on to prove your compensation claim

See our specialist solicitor free online / telephone help – should you suffer injury at work. You can have your claim assessed, to ask an online work accident claim question or arrange a solicitor callback and much more.