free legal help

Free Legal Help To Personal Injury Victims

We provide free legal help – so what exactly does this mean?

In this article you will discover whether we do in actual fact provide free legal help.

We set out the types of help we provide and how much you would ordinarily pay for this kind of help.

Discover what you can expect if you seek our help and what happens if you wish to make a claim.

We explain the meaning of legal terms like “the client’s best interest” and “a financial relationship”.

You will find out why a funding arrangement is always necessary to run your personal injury claim.

We describe what happens if your claim is outside of our legal jurisdiction or is a claim unrelated to personal injury.

Plus – we provide access to our free legal help.

Table of Contents – Quick Navigation

Table of Contents

We do provide free legal help and assistance in relation to personal injury matters only. Remember – personal injury is our area of expertise,

Our motives for providing this service are based on our founder’s ethos following a childhood accident, which is best described in the about us section of our website.

Legal Information – v – Legal Advice
We provide free help and assistance, which consists primarily of legal information and should not be confused with free legal advice.
We appreciate that many of the testimonials left about our service refer to advice.
We do not change the wording of testimonials – but we always make it clear to all users of our service that we are not providing legal advice.

The free legal help we provide is for the benefit of personal injury victims and their families.

We aim to answer your legal questions immediately. You can put your question to us online or via a direct dial telephone call to one of our solicitors.

We Recommend You Call Us To Get An Instant Answer
Should you call us direct – you will speak direct to a solicitor who will answer your question immediately.
On occasion – we may be engaged on another line, but if you leave us a message we will call you straight back when we are free.

Assess the likelihood of success of your potential claim

We can help assess the likelihood of success of your potential personal injury claim

When you contact us – you may have initially just have a few questions. Invariably, however, you will not realise all the information that is necessary to assess your claim. We will ask some pertinent questions based on what you have told us and give our guidance on the chances of making a successful claim.

Again this best done over the phone, but we can also respond to online enquiries.

Give practical guidance following your accident

Most personal injury victims are in a state of shock following an accident. It is a natural response to an unexpected event.

Typically – you will not be thinking clearly and may panic a little about what you should do to report your accident and obtain evidence to support a potential personal injury claim.

Contact us and we will give you practical guidance on what you should do after an accident.

Help you understand the personal injury compensation claim process

Understanding the steps that need to be taken to claim personal injury – will help you decide whether to claim and put your mind at rest whilst you are making a claim.

Take and receive phone calls direct to a solicitor plus callback

By calling our helpline number – you can speak straight away to a personal injury solicitor. We also return calls that we miss and offer a solicitor callback service at your convenience.

Provide online claim guides and compensation calculators

Via our website you can access our online personal injury claim guides and compensation calculators for all manner of bodily / psychological injury.

Respond to online enquiries

We further help online enquirers via our contact form, which might entail a solicitor callback or an email response.

Our aim is to help take away the stress and confusion of those involved in an accident – we set out full details in our accident claim expert solicitors mission.

Free Legal Help For Accident Victims Only
We are often contacted by solicitors and barristers wishing to understand personal injury law in more detail and students studying law. Our free legal help is designed for the benefit of accident victims only not to help legal professionals with their own cases. 

How much would you normally pay a solicitor for this type of help?

Our founder, Kevin Bolton, has over 20-years-experience as a specialist personal injury solicitor. This level of expertise would normally attract a solicitor charge rate of a minimum of £300 per hour (over £500 per hour in London). Many law firms would uplift this charge to effectively double the hourly rate

Instead, we have decided to act as a legal consultancy – providing this legal help free of charge to you and other members of the public who suffer injury.

What happens when you make contact with us?

Questions answered immediately

Most of the time you will have your questions answered immediately. You may choose go away contented with the information received. We are happy that we have helped and there will be no further contact between us.

Testimonials from those we have helped

See our testimonial section to see what people are saying about us or see the reviews left on Google.

You may wish to make a claim, but with our help discover that you have some form of legal protection cover. In this instance – it may be more cost effective to use the insurance panel solicitor to help with your claim.

Move forward with a claim

Alternatively – we may assess that you have reasonable chances of winning a claim for personal injury compensation and you wish to move forward with your claim with a solicitor.

personal injury solicitor free legal help
Personal Injury Solicitor Free Legal Help

What happens if you wish to move forward with a personal injury claim?

As we operate as a personal injury solicitor consultancy – so we do not make claims ourselves. However, we are in contact with a select number of experienced solicitors who can help with your claim.

Specialist solicitor for your type of personal injury

If we feel there is sufficient merit in your claim – we are happy to put you in touch with appropriate experienced solicitors. Who is the most appropriate solicitor will depend on the type of personal injury claim. Other factors include the location of where your accident occurred and the injury you have sustained.

We will provide you with the solicitors’ details or, with your permission, we may transfer your call direct to the solicitors that can help. Our system does not reveal your number to any third party, so only if you are happy with the solicitors you are speaking to will you yourself provide any of your contact details. There Is no pressure.

Whichever way we put you in touch with another personal injury solicitor – we do not provide your contact details. See our privacy article for fuller details as to how your data is secured.

To assist in the progress of your potential claim – we may provide the appropriate solicitor with a brief description of your accident circumstances (including a name) – based on our phone conversation or online exchange.

What is a financial relationship?

We may or may not have a financial relationship with some of the solicitors whose details we provide.

Be assured – our prime objective is to assist in your interest first and foremost.

A financial relationship means – that in certain instances if the appropriate solicitor assesses your claim as having good prospects of success (following discussions with you); the claim proceeds and/or your claim proves to be successful – we may receive a fee from that solicitor.

The solicitor running your claim will provide you with details at the commencement of your claim if any potential fee sums could be coming our way. In that way you will have specific knowledge.

You should know – on many occasions we provide details of appropriate solicitors and receive no fees whatsoever, even if your claim is successful.

On occasion we may not have the details of an appropriate solicitor that can help with your particular matter. In these instances – we will explain how you can find an appropriate solicitor direct if this is in your best interest.

What If The Claim Is Not For Personal Injury?
We will do our best to put you in contact with an appropriate solicitor even if your claim is not a personal injury matter.

Why is a funding arrangement necessary to run your personal injury claim?

The solicitors we put you in contact with are entirely separate to us and must therefore undergo their own initial assessment of the chances of your claim succeeding. This initial assessment is free of charge (unless agreed with you in advance to the contrary – which is extremely rare).

No Win No Fee

If it is agreed your claim is to proceed – a funding arrangement, such as a no win no fee / conditional fee agreement, will be discussed, agreed and put in place.

The Law Requires A Funding Arrangement To Be In Place
By law a solicitor cannot make a personal injury claim on your behalf unless a funding arrangement is first put in place. This is because lawyers of themselves cannot promote litigation by making a claim without a legally recognised funding arrangement.

If your accident is outside of our legal jurisdiction of England and Wales or an area of law outside of our expertise – the amount of free legal help we can provide is limited.

We may still be able to provide you with the details of a lawyer from the correct legal jurisdiction or area of law. In some instances you may prefer if that lawyer gets in touch with you. To this end – some contact details might be shared in accordance with our privacy policy.

Any sums that may be due to us can vary. The lawyer concerned will follow the guidelines of that jurisdiction and/or area of law for notifying you of any sums that may be payable to ourselves.

Determining Which Legal Jurisdiction Is Relevant To Your Claim
Determining when your claim may be subject to a different legal jurisdiction than England and Wales is addressed in our overseas accident article.

See our specialist solicitor help options to ask a question, have your claim assessed or request a solicitor callback.